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CompTIA 220-1001 Practice Test Questions

QUESTION 1
Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?
A. Replace the USB cable.
B. Reinstall the drivers on users\\’ PCs.
C. have users restart their PCs.
D. Clear the print queue.
Correct Answer: D

QUESTION 2
A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The
user sends the document to another printer and the document prints. Which of the following should a technician do
FIRST in troubleshooting the problem?
A. Stop and restart the PC print spooler service.
B. Verify the user is sending the document to the correct printer queue.
C. Have each user send the same document to the correct printer queue.
D. Stop and restart the print server queues, and then have the user resend the document.
Correct Answer: B

QUESTION 3
A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services, but each
requires a different password. Which of the following needs to be configured to allow the user to access web services
securely with a unique password?
A. SIM
B. SMB
C. SSL
D. SSO
Correct Answer: D

QUESTION 4
A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would
MOST likely be used to transfer data? (Select TWO).
A. USB-C
B. IDE
C. SATA
D. USB-A
E. Motex
F. Lightning
Correct Answer: BC

QUESTION 5
A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it
will cost.
Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a
price? (Choose two.)
A. Remove the case and organize the parts.
B. Document the screw locations.
C. Search the Internet for repair tutorials.
D. Consult colleagues for advice.
E. Place the device in rice for a few days.
Correct Answer: AB

QUESTION 6
A user printed several documents to a shared network copier and noticed that they have very faint color density. A
technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the
following next steps will MOST likely resolve the issue? (Select two.)
A. Replace the toner cartridges
B. Replace the fuser module
C. Clean the paper tray rollers
D. Adjust the printer settings
E. Replace the developer
F. Empty the waste toner bottlers
Correct Answer: AC

QUESTION 7
A technician is upgrading the graphics card an SFF PC. Which of the following is MOST important considering the type
of card to be installed?
A. The card\\’s driver compatibility
B. The GDDR of the card
C. The size of the card
D. The cooling solution on the card
Correct Answer: C

QUESTION 8
A technician manually configured the wireless connection on the Chief Information Officer\\’s (ClO\\’s) new laptop so it
can communicate with the network at the office The CIO now is having trouble connecting to a guest WiFi hotspot While
the device has a gateway address and says it is connected, the CIO cannot access company email Which of the
following would BEST resolve the issue?
A. Move the ClO\\’s laptop closer to the access point to obtain a better RF signal
B. Restart the wireless connection to obtain a self-assigned APIPA address
C. Assign a different IP address to the device in conflict with the ClO\\’s laptop
D. Set the network connection to use DHCP instead of a static address
E. Change the network\\’s SSID to a mobile hotspot to access company email
Correct Answer: B

QUESTION 9
A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the
number of failure points. The applications on the server also require the highest performance available. Which of the
following configurations would the technician MOST likely select?
A. RAID 0 with 1500rpm 15TB drives
B. RAID 1 with 1000rpm 8TB drives
C. RAID 5 with 7200rpm 5TB drives
D. RAID 10 with 5400rpm 6TB drives
Correct Answer: D

QUESTION 10
A technician is connecting a PoE enabled phone and needs to run the drop from the switch that is 55 meters (180.4
feet) away. Which of the following cable types would be the MOST suitable for this purpose?
A. Fiber
B. Coaxial
C. CAT3
D. CAT6
Correct Answer: D

QUESTION 11
A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a
demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just
before the lamp turns off. Which of the following MOST likely need to be performed? (Choose two.)
A. Reset the lamp life counter
B. Replace the cooling fan
C. Adjust the brightness
D. Update the laptop video driver
E. Install a higher lumen lamp
F. Change the video resolution
Correct Answer: AB

QUESTION 12
About one week ago, access to files on a network server became significantly slower. Today, network files are
completely unavailable. A technician is able to make a remote connection to the server. Which of the following should
the technician check NEXT?
A. RAID 5 array
B. NIC configuration
C. Available storage space
D. RAM utilization
Correct Answer: A

QUESTION 13
A systems administrator is configuring a server to host several virtual machines. The administrator configures the server
and is ready to begin provisioning the virtual machines.
Which of the following features should the administrator utilize to complete the task?
A. Hypervisor
B. Disk management
C. Terminal services
D. Device Manager
E. Virtual LAN
Correct Answer: A

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Study guide to pass the CompTIA A+ 220-1001

CompTIA 220-1001 Study guide

Step 1: Review your syllabus before preparing for the 220-1001 exam

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(220-1001) covers the following topics:

  • Mobile Devices
  • Networking
  • Hardware
  • Virtualization and Cloud Computing
  • Network and Hardware Troubleshooting

Step 2: Find and prepare notes, write answers for past papers and questions

Step 3: Practice

If you follow the above steps, don’t worry, you will get good results in the 220-1001 exam. Trust me!

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