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Exam MB-210: Microsoft Dynamics 365 for Sales (beta): https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
Candidates for this exam are Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives.
Candidates are responsible for configuring and expanding the core functionality of Leads, Contacts, Accounts, Opportunities and supporting entities to map to the sales processes in place at the company. They identify opportunities to use PowerApps for mobile applications, Microsoft Flow for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash journey.”
Candidates must have strong business knowledge and preferably first-person experience in the sales world in one or more sales roles
microsoft MB-210 Skills measured
- Perform configuration (40-45%)
- Manage core sales entities (20-25%)
- Manage sales entities (35-40%)
Latest effective Cisco mb-210 Exam Practice Tests
QUESTION 1
You are a Dynamics 365 for Sales administrator.
The sales team is having difficulty locating related products.
You need to make it easier for the sales team to find groups of products that are similar.
What should you use?
A. Related products
B. Product bundles
C. Product families
D. Product unit groups
Correct Answer: A
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/define-related-products-increase-chances-sales
QUESTION 2
You manage Dynamics 365 environments for client organizations.
A client suspects they are losing business. The client must be able to capture reasons each time an opportunity is lost.
You need to configure Dynamics 365 to ensure that you can capture the required information.
Which field should you configure?
A. Opportunity status reason
B. Opportunity close status
C. Opportunity status
D. Opportunity close status reason
Correct Answer: A
QUESTION 3
You are a salesperson using Dynamics 365 for Sales.
You need to be able to modify the product price on an active invoice that uses current pricing.
What should you do?
A. Set the Invoice Product to Override Price
B. Set an End Date for the Price List to ensure the Price List is expired
C. Set an End Date for the Price List to ensure the Price List is not expired
D. Set the Invoice Product to Use Default
Correct Answer: A
QUESTION 4
You manage a Dynamics 365 environment for Sales. You create the following rule items to respond to inbound emails
from potential customers:
Emails that contain the words support or help must create a new high-priority case.
Emails that contain the words buy or purchase must create a warm-lead record. The words buy and purchase are more
important than support or help.
Emails that specifically mention ProductA must always create a hot lead for that product regardless of other words
mentioned.
If none of the targeted words are present in an email, a cold lead must be created.
You need to configure the order in which rule items are processed.
In which order should you run the rule items? To answer, move all actions from the list of actions to the answer area and
arrange them in the correct order.
Select and Place:
Correct Answer:
QUESTION 5
You have opportunities that have values in multiple currencies. The currency exchange rate automatically updates.
You need to ensure that currency values are accurately reported.
When is the new currency exchange rate applied to the opportunity records?
A. when a change is made to a currency field
B. when a user opens the opportunity record
C. when a user manually recalculates opportunity
D. when the calculate rollup field system job for the msdyn_projectteam entity runs
Correct Answer: A
QUESTION 6
The product development team for a toy company creates a new remote-control toy.
You need to create the necessary records and record relationships to sell the product.
Which five records and/or components should you configure in sequence? To answer, move the appropriate records
and/or components from the list of records and components to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Select and Place:
Correct Answer:
QUESTION 7
You are a Dynamics 365 for Sales administrator. You are setting up a product catalog.
You need to configure the base unit group.
Which quantity or measurement should you configure?
A. the highest needed to sell the product or service
B. the least frequently used to sell the service
C. the most frequently used to sell the service
D. the lowest needed to sell the product or service
Correct Answer: D
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-professional/create-unit-group-add-units
QUESTION 8
A company uses Dynamics 365 for Sales.
You create a new quote and associate an opportunity to the quote.
You need to display all your items from the opportunity in the quote.
What should you do?
A. Activate the quote
B. Select Get Products from the command bar in the Quote entity
C. Select Add Line Items on the Opportunity entity
D. Select Recalculate from the command bar on the Opportunity entity
Correct Answer: B
QUESTION 9
A customer places an order that includes all of the products from a previous order.
You need to add products from the previous order to the new order.
From which sources can you retrieve the list of products? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 10
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the
review screen.
A company plans to move their headquarters from the United States to Europe.
You need to round all currency values to four decimal places and display the correct currency symbol.
Solution: Change the default currency.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 11
A company uses Dynamics 365 for Sales.
You need to change the description field on the quote.
Which state allows you to make the change?
A. Closed
B. Active
C. Draft
D. Won
Correct Answer: C
QUESTION 12
You are a salesperson using Dynamics 365. You receive customer phone calls and manage leads.
You need to qualify leads and send phone calls to sales representatives.
How should you manage each of the following situations? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 13
You are a Dynamics 365 for Sales environment.
You need to implement the Social Selling Assistant.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
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Related exam: Exam MB-200
Exam MB-200: Microsoft Dynamics 365 Customer Engagement Core (beta)
https://www.microsoft.com/en-us/learning/exam-MB-200.aspx
Candidates for this exam are functional consultants who have access to the features and functionality of the enterprise licensed product.
As a functional consultant, the candidate is aware of bundled versions of features but does not primarily work with these bundled products.
Candidates are primarily responsible for configuring the system to meet client needs, performing design tasks related to implementing new
features and functionality, and implementing and testing system changes.
Candidates plan the functional design for solutions, implement an application lifecycle management (ALM) process, migrate data and objects
from legacy and external systems, integrate Power Platform with other systems, and manage the Power Platform environment
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